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B2B integration

Episode 6: E-commerce Supply Chain Agility - Daniel Cotlar, CMO of Blinds.com

by Peter Edlund


KEY CONVERSATION POINTS WITH DANIEL COTLAR

  • Setting & managing expectations with online customers who need product "yesterday"

  • Using exceptions, alerts and escalations in your supply chain to improve efficiency

  • Leveraging customer data to create a cross-channel experience that keeps them coming back 

  • How to go beyond "dropshipping" and bring true value to your trading partners and end consumers

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