When a vendor wants to report the status of a buyer’s order, they will use the EDI 870 Order Status Report transactional set. This allows the vendor to communicate the status of particular order within the ordering or shipping process. Generally, an EDI 870 is referring to one specific order. However, an EDI 870 Order Status Report can also include order history from previous orders made by the customer or client.
The EDI 870 Order Status Report includes transaction data that relates directly to the purchase order of goods. For example:
Commonly, the EDI 870 Order Status Report may be sent automatically when an order is being processed. For example, once particular items have been moved out of inventory and allocated to the order, an EDI 870 may be sent notifying the trading partner of progress. A second scenario involves a retailer transmitting an EDI 869 Order Status Inquiry to check the status of a particular order. The seamless nature of EDI 870 allows for buyer and supplier to remain in constant communication regarding pending orders, allowing for improved efficiency and eliminating the possibility of human error.
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